Troubleshooting

Health check

The Diagnostics page runs a health check on the local Novamira HQ installation. It inspects, it does not repair: the result tells you what to look at.

Hosting activity

Operations against your hosting accounts are recorded. Check Hosting history on the Hosting accounts page, or Activity on a single account, to see what ran and how it ended.

First things to try

• Verify access on the hosting account: credentials expire or get revoked on the hosting side, and this tells you immediately.
• Refresh the Sites list, so you are looking at the current state of the account.
• For a manually added site, make sure the Novamira plugin is active on the site and the URL is right.

If a site connects but your AI cannot work on it, the problem is usually on the site side: see Connection troubleshooting in the plugin docs.